Shipping and delivery

Shipping Rates 

Countries                                                                                      Above 200 Euros                              Below 200 Euros

Belgium                                                                                          Free                                                    6.95 Euros

Netherlands,Germany,Luxembourg                                      5.95 Euros                                           11.95 Euros

Rest of Europe                                                                             15.95 Euros                                          23.00 Euros


On workdays ordered before 16:00, same day shipped (if in stock)
WE offer you a very fast delivery after your online purchase. If your order is fully stocked and you pay via iDeal,
Mister Cash ,  or with Paypal, this order will be shipped the same working day.

Fast delivery
An order may not be completely in stock or you place an order that needs to be personalized. For example, when
your racket needs to be tensioned, or when sports clothing has to be printed.
If your order is not fully stocked, delivery will take place later. We strives to order items that are not in stock, to update
the same working day. Most of the products are back in stock within 2 business days. After entry, the order will be
shipped the same working day.
If a racket is not by default stretched, we can stretch it for you. This usually takes up to 1 business
day. Personalization of sports Clothing will take up to 5 business days from receipt of payment.

Online tracking of your order sends every order via DPD. Unless otherwise chosen by you, all orders are provided with a
Track & Trace number. This number can be found in the email that we send to you once your order has been
shipped. Via the Track and Trace page from DPD you can follow your order with this code.

When you are not home
You may not be at home if the deliverer wants to deliver the package. If no one is present this time, you can pick up
the package from the next working day at the nearest DPDL pick-up point.

Pick up your order
You can also pick up your order at Berchem with prior appointment. You will not pay any shipping costs. This option
is selected at checkout. After receiving the payment, you will receive a message from us by email when the order is

Delay of your order
By default, all DPD package shipments are delivered within 24-48 hours of shipment. This can expire in exceptional
cases to a few days. However, will always aim for a good and fast delivery. In case your
order is not received by you after three business days, please contact us via the contact page.